Disaster Recovery Buyers Guide - Page 3


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As one would expect from Big Blue, IBM’s Business Continuity and Resiliency Services (BCRS) consultancy can provide recovery services for any type of server, database, application or storage its customers have.

“We utilize all parts of IBM, including the IBM Research group, to provide services that include infrastructure recovery, cloud based, managed and consulting,” says Richard Cocchiara, IBM distinguished engineer, Chief Technology Officer (CTO) and the managing partner of consulting for BCRS.

IBM BCRS has 160 recovery centers around the world and offers mobile emergency computing resources in some areas. Backup can be done by tape or through deduplicated online replication. Service levels are dependent upon a client’s environment and requirements, with prices based on the services needed. But, although IBM is a Fortune Global 100 firm, its recovery services are not just for large enterprises and multinationals.

“We find that our cloud based recovery services have brought recovery capabilities that were once only available to large companies within reach of small and medium sized companies,” says Cocchiara.


nScaled, Inc.’s Recovery as a Service (RaaS) is geared toward mid-market firms in the US and UK running up to 550 physical or virtual servers and needing up to 100TB of cloud storage.

“Our offering has never been based on or rooted in public cloud architecture, and we built it originally and specifically for DR as a service,” says Scott Reynolds, nScaled’s director of marketing. “We started out focused on cloud-based data center, server and file recovery with RPO and RTO within minutes.”

RaaS is designed to recover anything from a single file all the way to a complete data center. It supports Windows, Linux and UNIX servers; Windows and Linux PCs; and MS SQL, MySQL and Oracle databases. Clients can protect data, physical and virtual servers, applications, and entire data centers with complete infrastructure stacks: pre-built, pre-configured virtual data centers priced at less than what it would cost them to build it themselves.

The administrative console is designed to be simple enough for business managers to use, eliminating the requirement for system administration skills. RaaS includes process automation, monitoring, testing and alerts. The underlying multi-tenant architecture allows both local and remote server spin-ups. nScaled’s resource allocation model can service multiple disaster declarations simultaneously, rather than recovering clients on a first come, first served basis. Pricing is by storage and compute resource required.

NTT Cloud Recovery

NTT Communications targets multinational and enterprise customers with its Cloud Recovery, which is part of its Recovery as a Service Suite. Cloud Recovery allows business operations to continue as usual during unexpected server failures or planned downtime through auto-failover and redirection of traffic to a real-time, replica server in a secure NTT America cloud environment.

“The key challenge that companies are facing is not if they need BC/DR capabilities, but how to adapt their current environment architecture so that there is a good overall fit with the cloud architecture,” says Nayan Naik, NTT Communications, director product strategy, cloud recovery. “Companies tend to overlook the fact that fundamentally they are protecting the same applications, users and access that they had yesterday but in a totally different infrastructure model. They no longer have direct access to the physical level or ownership of the equipment which changes the way in which they need to plan, educate and react.”

Cloud Recovery is a storage-agnostic platform that works with Microsoft and Oracle Databases and Microsoft and Blackberry applications running on Windows, Linux (Red Hat, CentOS, SUSE and Oracle) and UNIX (Solaris and AIX) servers. It also has a host-based replication model allowing for support of 100 percent of the PC (Windows and Linux) based desktops for data replication capabilities.

NTT provides a DR planning program that allows customers to establish a completely protected environment for their systems in the exact same manner that they would their production systems. Customers can then test their recovery in a sandbox without impacting production systems. Services are priced per protected VM/System.

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