Storage and Its Impact on Enterprise Viability, Part II Page 3 - EnterpriseStorageForum.com

Storage and Its Impact on Enterprise Viability, Part II Page 3

Continued from Page 2

Competency in storage management critical to enterprise success

Competency in storage management is a requirement for any IT organization that hopes to provide a cost-effective and highly available environment for an enterprise's critical applications and business processes. Joseph believes that storage vendors need to offer complete, intelligent solutions that are ready to deploy out of the box and that automate the more mundane storage processes, allowing the IT organization to focus on the broader issues of critical applications and business processes.

“The leading vendors’ storage products require administrators to spend way too much time on the details of storage provisioning and capacity forecasting.”

John Joseph, EqualLogic


“The leading vendors’ storage products require administrators to spend way too much time on the details of storage provisioning and capacity forecasting,” says Joseph. “Wouldn't it be better if administrators could focus on disaster recovery procedures and policies, instead of on RAID types, capacity management, and I/O performance bottlenecks?”

As most IT departments have heterogeneous hardware and software products from numerous vendors, the implementation and use of these unique and often proprietary solutions adds tremendous complexity to the deployment and management by system administrators. Guilbert says that specialized training is often required, which can be costly and timely and often requires ongoing training as personnel changes occur.

However, Guilbert continues, by adopting common management standards within products and user interfaces, storage vendors can greatly reduce the complexity and confusion in managing large heterogeneous data centers.

“While some storage vendors may feel this would open the door for customers to look elsewhere for products since they aren’t so ‛locked in,’ customers generally only change vendors when their existing vendors can’t or aren’t providing the service and/or products they require.”

Guilbert concludes by saying that maintaining exceptional products and services and increasing competencies with their products while also simplifying customers’ lives will go far in retaining customers.

» See All Articles by Columnist Leslie Wood


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