StorageTek will offer maintenance support on all Brocade products and will provide SAN and other professional services to Brocade SAN customers. StorageTek will additionally sell Brocade education and training to current and prospective customers. StorageTek will offer the maintenance services under its Multi-vendor Technical Support Services program and deliver it through its global field service force.
“StorageTek is in an ideal position to extend its global service and maintenance offerings to encompass the Brocade family of products,” said Angel Garcia, StorageTek Vice President of Global Services. “Our ability to provide industry leading SAN and Storage Architecture offerings through a single interface will simplify service delivery from the perspective of Brocade customers.”
“We are working closely with StorageTek to help provide the multi-vendor service and support required as companies grow their enterprise SANs. StorageTek’s qualified personnel give our customers access to a select group of professionals with extensive training in SAN analysis, design, implementation, and management to provide comprehensive consulting, management, support, and education as customers deploy and grow their large-scale SAN deployments,” said Jay Kidd, Brocade Vice President of Product Marketing.
