Ontrack vs. DriveSavers

Ontrack and DriveSavers are both well-established companies in the data recovery markat that provide solutions for businesses to build a solid data storage and recovery plan.

Although data can be lost in many ways, recovering the data during a time of loss is all that matters. If left unrecovered, business continuity can face constant risks, with the loss of confidential and intellectual data on customers, employees, and the business.

See below to learn how Ontrack and DriverSavers, two leaders in the data recovery market, compare against each other and which one can best meet your business requirements:

Ontrack vs. DriveSavers: Portfolio

Ontrack provides data recovery, tape management, email extraction, data destruction, and email restoration services. Ontrack has dedicated decades to recovering data from solid-state drives (SSDs), tape drives, virtual environments, operating systems (OSs), hard disk drives (HDDs), mobile devices, flash media, and other storage devices.

Ontrack delivers customized solutions to confront complicated and emerging enterprise environments and technologies. The company depreciates the risk of holding non-compliant data, keeping legacy data accessible. It also provides disabled mobile device services to unlock and recoup access to critical data on a range of iOS and Android devices belonging to different models and brands.

DriveSavers performs data recovery on various types of storage devices, including HDDs, SSDs, tablets, USB flash drives, smartphones, camera cards, and enterprise-level devices, such as redundant array of independent disks (RAID) and network-attached storage (NAS) devices.

DriveSavers handles many kinds of data-loss states, including physical and mechanical failure, water and fire damage, data corruption, file deletions, virus infection, and head crashes. The company deals with issues from major firmware failures to tiny micro-component repairs.

DriveSavers provides a secure data recovery process that undertakes an annual SSAE 18 SOC 2 Type II audit, besides complying with regulatory standards necessitated by the education, medical, and banking industries.

Ontrack DriveSavers
Breadth
Depth
Specialization
Overall

Ontrack vs. DriveSavers: Partners

Ontrack has partnerships with the leading hardware and software vendors around the globe. Recognized as a leader in data management and data recovery solutions, major tech companies, like Apple, Dell Technologies, IBM, and NetApp, have partnered with Ontrack.

Ontrack has also established technology partnerships with SanDisk, Toshiba, Western Digital, and VMware to help provide solutions and support to customers.

DriveSavers has a variety of partner programs with computer retailers, resellers, and mobile tech consultants with companies, like Progressive Tech, Fry’s Electronics, and Small Dog Electronics.

DriveSavers has Business partner programs, a Government benefits program, an Educational Institution program, Professional photographer programs and Digital Arts partner programs that have no sign-up fees and offer additional volume discounts for worldwide locations. DreamWorks, LucasFilm, and MTV are part of the Professional Photographer Program. 

Ontrack DriveSavers
Breadth
Depth
Specialization
Global Reach
Overall

Ontrack vs. DriveSavers: Use Cases

Ontrack has different use cases that include data recovery and data management services that help organizations by taking care of the complete data management life cycle, saving costs, and reducing risks. It also provides businesses with ransomware data recovery services and custom tape solutions.

Ontrack offers Hosted Erase that helps in simple execution for erasure processes along with the convenience of centralized management. The erasure verification services from Ontrack enhance data security practices and in-house process verification. Media Shipping Instructions from Ontrack protect the media during shipment and prevent the jarring of hardware.

Ontrack also provides an end-to-end e-discovery solution called Nebula that helps document processing, review, and management. For on-site and remote services, there is Nebula Portable, which is fast and can be deployed per the case needs. Ontrack also provides digital forensics services framed with the latest technical and legal tools.

DriveSavers use cases include recoverable services, data erasure verification, digital forensics, and remote data recovery with service options and no upfront costs.

Based on time and budget, DriveSavers offers three types of services: Priority Service, Standard Service, and Economy Service. These services have different turnaround times. It has solutions for different data-loss situations, like firmware corruption, file system corruption, and partial overwriting. DriveSavers can also deliver custom recovery solutions in case of physical damages, like head crashes, media damage, reformatting, damaged motor, and controller error.

For virtual infrastructures, file systems, and workstation security, DriveSavers offers certified and secure data recovery services, authorized and recommended by leading storage device manufacturers. To prevent information misuse by cyber criminals, Data Erasure Verification Services can entirely erase data. It can erase data from HDD, SSD, and smart devices and provides the assurance that sensitive information cannot be retrieved. The media sanitization process also follows the IST guidelines.

Ontrack DriveSavers
Breadth
Depth
Specialization
Overall

Ontrack vs. DriveSavers: User reviews

Users at Gartner Peer Insights give Ontrack a 4.6 out of 5-star rating, and at TrustPilot, users give Ontrack 4.6 out of 5.

At TrustPilot, users give DriveSavers a 4.8 rating out of 5.

Ontrack DriveSavers 
Gartner Peer Insights 4.6 out of 5
TrustPilot 4.6 out of 5 4.8 out of 5
Overall            

Ontrack vs. DriveSavers: Customers

DriveSavers has recouped crucial data for government organizations, like NASA Goddard Space Center, Lawrence Livermore National Laboratory, and The Smithsonian Institution. 

Universities, like Harvard University, Georgetown University, Johns Hopkins University, Stanford University, and University of Connecticut, have enrolled under DriveSavers’ education partner benefits. Companies like MTV Sony Entertainment, Lucasfilm, NBCUniversal, Canon, Olympics, Kodak, Sony, and Nikon also work with DriveSavers.

Ontrack DriveSavers
Volume
Variety
Significance
Overall

Ontrack vs. DriveSavers: Overall

Ontrack reports they have executed over 600,000 recoveries. With over 35 years of experience in the market, Ontrack claims a 90% recovery success rate for customers.

With over 35 years in business, DriveSavers reports a 97% customer satisfaction rate and offers free evaluation with 24/7 customer service.

After considering their business requirements, users can pick the right data service recovery solution from one of these two market leaders.

Ontrack DriveSavers
Portfolio
Partners
Use Cases
Ratings
Recognition
Overall

 

Kashyap Vyas
Kashyap Vyas
Kashyap Vyas is a writer with 9+ years of experience writing about SaaS, cloud communications, data analytics, IT security, and STEM topics. In addition to IT Business Edge, he's been a contributor to publications including Interesting Engineering, Machine Design, Design World, and several other peer-reviewed journals. Kashyap is also a digital marketing enthusiast and runs his own small consulting agency.

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