SalvageData Recovery Service: Product Overview and Insight

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Bottom Line:

SalvageData certainly has a reputation as a data recovery expert, and often delivers on its promises. But reviews are mixed and claims of 96% success may not be completely realistic – that’s an exceptionally high claim. 

It’s reasonable to classify SalvageData as a good provider, if not exceptional. In other words, good enough for many data recovery issues, but not the go-to vendor for extreme recoveries or when no one else can recover the data. Or not the provider for enterprises where the recovery effort is more important than the budget. Still, SalvageData is a GSA-approved contractor, so it will get the job done in many situations.

Description:

SalvageData services the consumer and business storage market. It can recovery data from hard drives, external drives, SANs, SSD, memory cards, and RAID arrays via ISO-5 certified cleanrooms and adheres to SOC Type 3 security standards. It is also a GSA-approved government contractor. It can also send a recovery team onsite to deal with a hardware failure or be used for other types of emergency recoveries.

Physical hard drive damage can be repaired such as broken connectors, broken motors or controller chip failures, and other types of mechanical failure. The company retains a supply of spare parts from various manufacturers to get the drive running well enough for technicians to extract the data and transfer it to a new drive.

The service can also perform onsite and remote recoveries, which is when a technician accesses your computer through an internet connection to perform logical recoveries (where there is nothing physically wrong with your hard drive). In addition, the company offers software that can recover data from Windows, Mac and Linux OSes. This acts as a solution for accidentally deleted files and partitions or data lost due to reformatting of the hard drive.

What’s Recovered:

HDDs, external drives, SAN, SSD, memory cards, RAID.

How Implemented:

Free evaluation, send in the drive for evaluation, receive an estimate, and only pay if data is recovered.

Lab Locations:

Port Chester, NY.

The company has also set up a network of drop off locations around the USA.

“My solid state drive developed some bad sectors due to a malware attack. I tried some local tech guys but nothing was forthcoming. I kept looking and that is when I landed on Salvage Data. George looped me on every detail about the recovery including the free diagnostic. I am glad that they were able to recovery every single file that was corrupted in my solid state drive.”

Core Markets:

USA, home users, small businesses, government and enterprise.

Pricing:

Minor failures in the $300 to $700 range

Extreme failures in the $1,000 to $2,000. 

No charge if data is unrecoverable.