AT&T Bolsters Business Continuity Services

AT&T Wednesday announced new services that help companies recover crucial information in the event of catastrophes or other unexpected problems.

The Bedminster, N.J.-based telecommunications giant said it has launched the business continuity services because of recent regulatory and legislative requirements, such as the Health Insurance Portability and Accountability Act (HIPAA) and new accounting rules under the Sarbanes Oxley Act, which have placed a premium on safeguarding data, particularly for financial services and health care sectors.

AT&T joins IBM, HP, and SunGuard in the market for business continuity services.

At the heart of the service is StorageConnect, which supports networked remote replication for backup and recovery needs, and AT&T Direct Control, for hosting customers with advanced monitoring service.

StorageConnect offers managed, multi-location storage transport to help customers keep vital information on tap in various places. For example, if one network is compromised, StorageConnect can pipe storage area network (SAN) applications between their premises and/or AT&T Internet Data Centers (IDCs) for safekeeping.

AT&T said StorageConnect Service offers bandwidth speeds from 10 Megabits to 1 Gigabit per second and supports such storage network technologies as Fibre
Channel, Enterprise System Connection (ESCON), and Fiber Connectivity (FICON).

StorageConnect is designed to be combined with AT&T Ultravailable Storage and AT&T Ultravailable Network services, which are managed by AT&T’s
Integrated Global Enterprise Management System (iGEMS) management platform.

“[At] a time of heightened risk, having the right reliability, availability, security, and recovery systems is crucial to an enterprise’s profitability and even survival,” states Zeus Kerravala, vice president, enterprise computing and networking with research firm The Yankee Group.

AT&T’s Direct Control lets users customize warning and alarm notification and access dashboard views into their network via a Web browser. It also allows clients to perform system administration functions such as server reboots, upload software through File Transfer Protocol (FTP), and view and retrieve log files from remote offices. AT&T also offers this service in a hosted version called Direct Control for Hosting that allows clients to access their servers, which are located in AT&T’s Internet data centers.

This story originally appeared on

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Clint Boulton
Clint Boulton is an Enterprise Storage Forum contributor and a senior writer for covering IT leadership, the CIO role, and digital transformation.

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