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From its founding by Michael Dell in a University of Texas dorm room in 1984, Dell Computer Corporation (then known as PCs Limited) rapidly established itself as a leading computer provider. Now based in Round Rock, Texas, Dell Technologies has built itself into one of the top 100 technology companies, with a market capitalization of over $45 billion. With over 150,000 employees worldwide, including over 50,000 in the U.S., Dell is a major technology employer.
Over the years, Dell expanded its business model to cover computing services end to end, from hardware to managed services to multicloud data services. Dell’s services are now divided into five segments, with storage and infrastructure solutions accounting for 16% of Dell’s $94 billion in annual revenue.
Acknowledging that it was far more than just a computer company, Dell Computer rebranded in 2003, becoming Dell Technologies.
Dell has a wide range of available storage solutions. Dell’s product line includes APEX Multi-Cloud Data Services, EMC storage cloud solutions, and cloud storage services for unstructured data. Dell’s EMC solutions assist organizations in optimizing their use of on-premises versus public or private cloud storage. Applications such as Dell EMC PowerScale CloudPools, Dell EMC Unity Cloud Tiering and Cloud Mobility for Dell EMC PowerMax automate data tiering in the cloud to give organizations the best cost-benefit solutions for their cloud storage needs.
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Dell Technologies as an employer
Locations
Dell Technologies has over 300 offices in more than 70 countries, although most employees are in the U.S., India, and Brazil. Dell’s primary U.S. locations are Austin, Texas, the greater Boston area, and Dallas-Fort Worth.
In 2009, Dell introduced a flexible work program called Connected Workplace that supported remote workers. According to Mark Pringle, SVP of corporate real estate and global facilities, in recent testimony before Congress: “Before the onset of COVID-19, we had approximately 65% of Dell Technologies team members leveraging work flexibility in their jobs (meaning in the office just a couple of days a week) and 30% of our team members working remotely on any given day.”
The Dell Careers web page currently lists over 1,700 remote positions. Dell’s commitment to remote work has resulted in it being included on FlexJobs’ list of the “Top 100 Companies for Remote Work” every year since 2014. It held the No. 41 position in 2021.
Culture
Dell Technologies placed second in Newsweek’s 2021 list of “Most Loved Companies.” Dell’s success came from its promotion of employee growth through mentoring and individualized personal development programs. Dell also ranked number 67 on Glassdoor’s “Best Places to Work list” in 2020.
Dell’s Culture Code is titled “How We Win.” It focuses on five primary cultural goals:
- Being committed to customer relationships
- Winning as a team rather than as individuals
- Driving growth through innovation
- Being accountable for performance standards and results
- Working with integrity
Dell also demands that its leaders set the example for the rest of the company. It sets out seven principles for effective leadership: relationships, drive, judgment, vision, optimism, humility, and selflessness. And according to reviews from current and former employees, leadership is living up to these principles.
People
More than 45,000 Dell employees work in information technology positions and more than 40,000 in engineering. Sales and business development have the next largest presence with 40,000 and 18,000 employees.
These divisions are consistent with the educational backgrounds of Dell employees. Roughly 25,000 employees studied computer or computational science and another 8,000 pursued information technology. Business administration or marketing was the focus of another 16,000 employees.
Because of its strong diversity efforts, Forbes recognized Dell as one of the “Best Employers for Diversity” in 2020. Dell recognizes that it still has room to improve. According to its most recent diversity and inclusion report, women make up 30% of the workforce and hold 20% of technical positions and 25% of leadership positions.
Ethnic minorities currently are also under-represented. African-Americans account for 5.3% of the total workforce and 4.4% of technical positions. Similarly, Hispanic and Latino employees are 8.9% of the workforce and hold 7.1% of technical positions. Multi-racial employees are under 2% of all segments of the workforce. Asian employees are better represented, holding 15.7% of all positions and 26% of technical positions.
Dell launched its Progress Made Real initiative in 2019, which focuses on the company’s environmental and social responsibility. The initiative includes aggressive goals for improving overall diversity by 2030. In addition, as part of its business plan, Dell is increasing partnerships with institutions that traditionally serve minority communities, such as historically black colleges and universities, to build a large pool of minority candidates.
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Recognition
Dell has racked up several awards recognizing it as a premier technology employer in recent years. In addition to the awards already mentioned, Dell has received:
- One of the World’s Most Ethical Companies seven years running (Ethisphere Institute)
- World’s Most Admired Companies (Fortune Magazine, 2020)
- 50 Best Places to Work As Rated by the Women Who Work There (InHerSight, 2020)
- 20 Employers With Exceptional and Award-Winning Company Cultures (Ripplematch, 2020)
- Top 50 Employers, Readers’ Choice (Careers and the disABLED Magazine, 2020)
- Best Place to Work for Innovators (Fast Company, 2020)
Ratings
Dell Technologies’ overall rating on Glassdoor by former and current employees is 4.2 stars out of 5, and 88% would recommend Dell to a friend. Glassdoor reviewers also give CEO Michael Dell a 95% approval rating. Overall ratings were consistent across genders, ethnicities, and sexual orientations.
Dell’s culture and commitment to flexible work arrangements rate highly among reviewers. They give Dell’s benefits package 3.9 stars out of 5.
Dell has similarly high ratings on Indeed.com, with reviewers citing opportunities for growth, work flexibility, and personal appreciation as factors contributing to their satisfaction.
Benefits
Dell Technologies offers a diverse and comprehensive benefits package:
Financial/retirement: 401(k), defined contribution employee pension plan with company matching, performance bonuses, and charitable gift matching
Health: Health, vision, dental, life and supplemental life, occupational accident, and disability insurance; health savings accounts and flexible spending accounts; mental health benefits; and on-site health care
Family and work-life balance: Remote work, reduced/flexible hours, family medical leave, maternity/paternity leave, military leave, fertility and adoption assistance, child care, and dependent care
Vacation and PTO: Paid leave, bereavement leave, volunteer time off, sick days, paid vacation, and paid holidays
Lifestyle perks: Employee discounts, mobile phone discounts, gym membership, travel concierge, employee assistance programs, legal assistance programs, and commuter assistance
Professional development: Job training, diversity training, and tuition assistance
Storage Job Openings at Dell Technologies
Dell currently has more than 400 job openings in the U.S. alone related to its storage solutions. Some of the various positions include:
- Principal VMware and storage technologist
- Unstructured/object storage evangelist
- Consultant, OEM storage product management
- Senior software engineer, virtual storage appliance team
- Product manager, primary storage; senior adviser (remote)
- Product specialist, storage platform solutions
- Storage software principal engineer, front end, mid-range next generation
- Cloud platform architect
- File systems senior software engineer
- IaaS product manager, APEX Cloud
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